PRIVACY POLICYPrivacy Policy

Itera, Inc. recognises that handling and protecting personal information appropriately is a fundamental responsibility. This Privacy Policy sets out how we collect, use and protect the personal information we obtain from you. By agreeing to this Privacy Policy, you consent to the ways in which we handle your personal information.

1. Personal information we collect

We keep your personal information accurate and up to date, and we take the measures necessary to prevent unauthorised access, loss, damage, alteration and leakage — including maintaining our security systems, establishing internal management structures and providing thorough employee training.

• Name and contact details (telephone number, email address and similar)
• Work-related information such as company name, job title and department
• Online information such as website usage history, cookies and IP addresses

2. Purpose of use

Personal information entrusted to us is used to contact you, to introduce our services, and to respond to your enquiries — including sending emails and materials.

• Responding to enquiries and requests
• Providing services and performing contracts
• Sending newsletters and promotional information
• Improving and personalising our website
• Complying with legal and regulatory requirements

3. Disclosure to third parties

We do not provide your personal information to third parties, except where required by law or regulation.

4. Protection and security

We implement appropriate security measures and take reasonable steps to protect your personal information.

5. Use of cookies

Our website may use cookies. A cookie is a small text file that a website sends to your browser and that is stored temporarily on your computer. Cookies are used to provide website functionality and a personalised experience.

We may use cookies on our website for the following purposes.

• Analysing website traffic and understanding usage
• Customising and personalising the website
• Delivering online advertising and measuring its effectiveness

You can refuse cookies by changing your browser settings. Please note that disabling cookies may limit some functions of the website.

6. Retention period

We retain your personal information only for as long as necessary, and only to the extent required to achieve the purposes of use. When personal information is no longer needed, we dispose of or anonymise it appropriately.

7. Changes to this policy

We may revise this Privacy Policy as necessary. When we do, we will post a notice on our website. The latest version of this Privacy Policy is always available on our website.

8. Contact

If you have any questions or enquiries regarding personal information, please feel free to contact us at the address below.

Itera, Inc.
Shibuya Solasta 3F, 1-21-1 Dogenzaka, Shibuya-ku, Tokyo 150-0043, Japan (Operational headquarters)
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